Returns & Exchanges
At SmileFun, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your SmileFun account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the unused or gently used products in their original packaging, ensuring all seals and promotional items are included to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel, removing any old shipping marks.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.